Flexhato Plant Store Privacy Policy

Effective Date: December 31, 2024

At Flexhato Plant Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with our services. We encourage you to read this Privacy Policy carefully to understand how we handle your personal information.

By using our website, www.flexhato.com, or any of our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide you with an enhanced shopping experience:

  • Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information, such as your name, email address, phone number, shipping address, billing address, and payment details.
  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our website for analytics purposes.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, personalize content, and analyze site traffic. Cookies help us remember your preferences, improve our website’s performance, and provide you with relevant offers.

2. How We Use Your Information

The personal information we collect is used to:

  • Process Orders: To complete and manage your orders, including shipping, billing, and customer support.
  • Improve Services: To improve our website and services, including personalizing your shopping experience and analyzing customer trends and preferences.
  • Communication: To send you updates on your orders, promotional offers, and newsletters if you have subscribed to them. You can opt-out of these communications at any time.
  • Security: To ensure the security of our website, detect fraud, and protect your personal and financial information.

3. How We Protect Your Information

We take the security of your personal information seriously and use various security measures to protect it, including encryption technology (SSL) for online transactions. We also implement physical, electronic, and administrative safeguards to ensure your data is secure. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who help us process orders, perform marketing activities, or provide customer support services.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as responding to a subpoena or legal request.

5. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information. If you would like to review, correct, or delete your data, please contact us at info@flexhato.com.
  • Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe link included in our communications or by contacting us directly.
  • Do Not Track: Some web browsers may transmit “Do Not Track” signals. At present, we do not respond to these signals but are committed to providing transparency regarding our use of tracking technologies.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

Flexhato Plant Store reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@flexhato.com
  • Phone: (760) 373-8560
  • Address: 21301 Lake Shore Dr, California City, California

Thank you for choosing Flexhato Plant Store!